A dental practice can look successful on paper and still feel strained everywhere else. Production may be up. New patient numbers may be strong. The schedule may stay full for weeks at a time. From the outside, those are all signs of growth. Inside the practice, the...
When a dental team starts falling behind, the instinct is usually to push harder. We repeat expectations. Add reminders. Schedule another meeting. Ask everyone to be more careful, more accountable, more efficient. Sometimes that creates a short burst of improvement....
Dental professionals are rarely working with extra space in the day. By the time a dentist or team member walks into a workshop, they are usually carrying more than the topic on the agenda. There are patients to care for, treatment plans to think through, team...
A speaking opportunity can look exciting from the outside. A strong topic. A respected event. A room full of dentists, leaders, students, or industry partners who are there to learn. But before I commit, I try to look past the surface of the invitation and ask a...
Hard decisions are part of ownership. They show up in hiring, leadership, growth, finances, patient care, team culture, and timing. Some decisions come with clear numbers. Others ask for judgment before the answer feels obvious. I have learned that decision-making is...
When someone comes in for an aligner consultation, they are usually thinking about the smile they want at the end. They want to know if they are a candidate. They want to know how long treatment will take. They want to understand the cost. Those questions matter, and...
The easiest way to tell the story of scaling brush365 would be through numbers: how many locations, how quickly we grew, what opened when, and what came next. But numbers have never felt like the center of the story for me. The real story is more personal. I...
Clear aligners are often described in simple terms. A scan is taken, trays are made, teeth move over time. In reality, the cases that benefit most from thoughtful planning are usually the ones with more layers. Significant crowding, bite correction, rotated teeth,...
When patients ask me about clear aligners, the first concern is almost always cost. That is understandable. Clear aligners are an investment. Patients want to know what treatment will cost, whether insurance will help, and whether there are payment options that make...
Opening the Arlington office felt personal in a way that is hard to fully explain. From the outside, it may look like a business milestone: a new location, a new clinic, a new community to serve. And it is all of those things. But for me, it also represents...
