When Convenience Meets Care
One of the biggest lessons I’ve learned as a dentist and practice owner is this: patients want great care, but they also want care that fits into their lives.
Most people aren’t avoiding the dentist because they don’t value their health. They’re busy. They’re juggling work, family, and everything in between. And when booking an appointment feels like one more thing on an already full to-do list, it often gets pushed to “later,” even when the intention is good.
That reality has shaped how I think about access to care, and how patients experience our practice long before they ever sit in the chair.
Their experience starts earlier than most people realize. It begins with how easy we are to find, how clear the information feels, and how quickly someone can take the next step without friction or frustration.
That’s why offering online scheduling through Zocdoc matters so much to me. It gives patients the freedom to book appointments on their own time, whether that’s early in the morning, late at night, or during a quiet moment in the day. There’s no phone tag, no waiting on hold, just a simple way to move forward when they’re ready.
That kind of ease builds trust before the first hello, and it sets the tone for everything that follows.
What Patient Choice Really Reflects
Being recognized with Zocdoc’s Patient Choice badge, alongside Dr. Akshay Bangale and Dr. Niki Patel, is incredibly meaningful because it comes directly from patient feedback. It reflects real experiences, not marketing language or internal metrics.
Patients took the time to share that they felt heard, respected, and cared for, and that says a lot. To me, it’s a sign that we’re doing something right, not just clinically, but in how we show up for people and how we treat them every step of the way.
This badge represents consistency. It means patients are having good experiences again and again, not just once. And that kind of consistency doesn’t happen by accident. Technology can open the door, but people are what make patients stay. That’s where our team comes in.
From the front desk that greets patients with warmth, to the assistants and hygienists who take the time to explain and educate, to the doctors who lead with integrity, every role matters. This recognition reflects the culture we’ve built together and the care our team brings into the practice every single day. I’m genuinely proud of how they show up for our patients, and for each other.
Looking Ahead, Together
We don’t see this badge as a finish line. It’s a reminder to keep showing up, listening, and evolving alongside our patients.
Healthcare is changing, and patient expectations are changing right along with it. Convenience, transparency, and respect are no longer extras. They’re part of what quality care looks like now. We’re committed to continuing to evolve in ways that make it easier for patients to prioritize their oral health, without added stress or pressure.
When care feels accessible and the experience is positive, patients are more likely to stay engaged, follow through, and invest in their long-term health. That’s what we’re working toward, every day.
If you’re ready to schedule your visit in a way that works for your schedule, you can book your appointment online anytime.
💛
Sara
